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Knowledge Management
 
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Use KM to Create a Product Revolution and Profitable Businesses states the 8th Edition of the CII Knowledge Summit 2014
Feb 21, 2014

The CII Knowledge Summit 2014 began on 21 February 2014 at The Taj West End, Bangalore. The theme for this year’s summit chaired by Dr Ganesh Natarajan, Vice Chairman and CEO, Zensar Technologies is Made in India - Using KM to create a Product Revolution and Profitable Businesses.

CII Mission on Knowledge was created to make a robust Indian ecosystem that generates economic value through the effective harnessing of knowledge and intellectual capital, within knowledge-based organizations and industries. The intent is to create a better understanding of knowledge management practices, research and practical applications. As better knowledge management practices get instituted within India, the quality and quantity of knowledge being generated and consumed will be enhanced, thereby allowing the accelerated production of economic value stated the Chairman.

The new ecosystem for all companies consists of connected flow of information and knowledge within and across enterprise boundaries. Today, information available to an organization is growing faster than organization's ability to use it productively. Increased connectivity (through mobile and internet), social media, cloud, and Internet of things (connected objects and places) are causing a seismic shift in the digital ecosystem, including knowledge management.

With all these developments enabling omni- channel access to the enterprise by all its stakeholders, use of big data and connected knowledge from internal and external sources to increase sensing and response will differentiate the winners from the also-rans. Holistic knowledge management is a key driver to ensure that both explicit and implicit knowledge is shared and used across the entire organization stated BCG the Knowledge Partner of the Summit.

The role of CXOs with respect to Knowledge Management in a Digital Enterprise is changing to be more customer-centric (digital marketing, big data/ analytics, mobile), more connected (digital collaboration, smart R&D) and more inclusive (i.e., covering the extended enterprise). With the cloud enabling access to best of breed software and infrastructure on a “pay per use” basis, it is also conceivable that future information and knowledge models for enterprises will consist of large systems integrators working with small and large product and solution providers to improve knowledge management and information access across the extended enterprise.

The 2014 version of KM India enabled all participants to understand the opportunities and challenges of knowledge management in the era of the Digital Enterprise and appreciate the plethora of solutions available to build competitive advantage. CXOs, CKOs CIOs, practitioners, consultants and academicians will all benefit from the wealth of knowledge that will be shared in the summit.

Over the years, this exclusive summit has been successful in delivering the Knowledge agenda by bringing in top national and international speakers, to deliberate and share information on significant issues concerning the field. 

Inaugural Speakers included Hon’ble Minister R V Deshpande, Minister for Higher Education and Tourism; Ludger Kuebel-Sorger, Global Leader- Knowledge Management Practice and Partner, The Boston Consulting Group; Lakshmi Pratury, Host, INK; Suhas Gopinath, Founder, CEO and Chairman, Globals Inc, Anil Menon, President, Smart+ Connected Communities & Deputy Chief Globalisation Officer, CISCO and Ganesh Natarajan, Vice Chairman and CEO, Zensar Technologies.

Ganesh Natarajan, Vice Chairman and CEO, Zensar Technologies said “ The practice of Knowledge Management has been greatly enhanced by the availability of Big Data, Business Intelligence and Predictive Analytics technologies and frameworks which enables firms to use knowledge from the entire eco-system of customers and supply chain partners. The CII sessions will provide rich ideas to KM practitioners and users of knowledge and data to build unprecedented value for their enterprises.”

Hon’ble Minister Deshpande highlighted Karnataka's achievements in IT and Biotech and exhorted the participants to focus on brains and brands.

Anil Menon emphasized about the next frontier of knowledge which is to build smart connected communities and Knowledge powered cities

R Chandrasekaran, Exec Vice Chairman, Cognizant led a CEOs panel that explored the role of leadership in creating a sustainable knowledge culture in companies.

A highly distinguished panel of speakers from across the Indian Industry and abroad  addressed the Summit. A C Chidanand, Head – IT & KM, Titan Company Ltd; A Srinivasan, Vice President & Head Enterprise KM & Internal Process Audit, Delivery Excellence Group, Tata Consultancy Services Ltd; Amitava Roy, Chief Operating Officer, Tech Mahindra; C P Rangachar, Managing Director, Yuken India Ltd ; Hanuman Tripathi, Founder and Group Managing Director, Infrasoft Technologies; Jayesh Chakravarthi, Country Head – IT, Fidelity India; Jagdish Ramaswamy, President- Corporate World Class Manufacturing Cell, Aditya Birla Management Corporation Pvt Ltd; Madan Mohan Rao, Editor, The KM Chronicles; Nishchal Khorana, Head- Consulting - Information & Communication Technology Practice, Frost & Sullivan; Prakash Seshadri, Cross Industry Unit Head, Mu Sigma; Pradeep Desai, Technology Leader, Software Sciences & Analytics India, GE Global Research; Rishikesha Krishnan, Director, IIM Indore; R Chandrasekaran, Executive Vice Chairman, Cognizant India; Ravi Gururaj, Chairman and Co-Founder, Frictionless Ventures Pvt. Ltd; Ranjit Nair, Chief Executive Officer, Germinait Solutions Private Limited; Ramesh K Mirakhur, General Manager – Global Technology Services, LPS India Solutions Pvt. Ltd; Rajen Padukone, Managing Director & Chief Executive Officer, Manipal Health Enterprises Pvt. Ltd; Sharad Sharma, Co-Founder, iSPIRT Foundation and Former CEO, Yahoo India; Sumeet Anand, Founder and CEO, Kreeo; Sridhar Dhulipala, Director, Bizosys Technologies Pvt Ltd; Shamik Sharma, Chief Product & Technology Officer, Myntra.com; Sandhya Vasudevan, Managing Director, DBOI Global Services Pvt Ltd; S Raghunath, Dean- Admin and Professor- Corporate Strategy & Policy, IIM Bangalore; Uma Ganesh, Chief Executive Officer, Global Talent Track ; Vishnu Bhat, Senior Vice President & Global Head, Cloud Services, Infosys Ltd ; Ved Prakash, Head- Knowledge Management, CGI Inc.; Viros Sharma, Vice President – Global Practice Head - DWBI & Analytics , ITC Infotech India Ltd

The annual Indian MAKE (Most Admired Knowledge Enterprise) Awards, recognizing the best Indian organizations in Knowledge Management was announced at the Inaugural Session of the Knowledge Summit. Overall Winner is Tata Consultancy Services Ltd. Other Winners include Tata Steel Ltd, Larsen & Toubro Hydrocarbon IC, Wipro Limited, Infosys Limited, eClerx Services Ltd, The Titan Company, Eureka Forbes, Tech Mahindra and Aditya Birla Group

Other highlights of the summit are Master Class and Round Table which were held on the sidelines of the summit -  Master Class  on Building Digital Enterprises by The Boston Consulting Group & Zensar Technologies(0930-1300 Hrs) and  Round Table on  “Avoiding KM 2.0 = Failure 2.0 - Focus on relevance and value” (1000-1300 Hrs).

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