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CII National Quality Summit 2012
HighLights
 

a)      Mr Jagadish Shettar, Hon’ble Chief Minister of Karnataka, Mr T C A Ranganathan, Chairman and Managing Director, Export-Import Bank of India, Mr Jayadev Galla, Past Chairman-Young Indians (YI), CII & Managing Director, Amara Raja Batteries Ltd. addressed the Inaugural Session of CII Institute of Quality’s 20th Anniversary National Quality Summit, 2-3 November, 2012 at Vivanta by Taj, Yeshwantpur, Bangalore.  This year’s theme “Innovation of Quality-Quality of Innovation” focused on the roles of “quality” and “innovation” in keeping businesses competitive; transgressing high and sustainable performances into breakthrough.  The Summit attracted over 600 CEOs, VPs, Directors, HoDs, MDs, Quality practitioners, academicians & Managers responsible for Manufacturing, Lean Business Excellence, Six Sigma, Continuous Improvement, Plant, Production, Operations, constituted a “Vision Group on Information Technology” and a “Vision Group on Biotechnology”.  These were Apex Advisory Bodies, Karnataka Jnana Aayoga had recommended the constitution of the Karnataka State Innovation Council in the State.  He also acknowledged CII’s services in TQM, TPM, Lean and Six Sigma in having enabled productivity improvements in Karnataka.  He also alluded to the 984 acres of exclusive industrial area earmarked for Aerospace industries near Bangalore International Airport and about Karnataka which had India’s first operational Aerospace SEZ in Belgaum.

 

b)      Speaking on “Role of Top Management in quality focused companies”, Mr Jayadev Galla, Past Chairman -  Young Indians (YI), CII & Managing Director, Amara Raja Batteries Ltd. emphasizing on the transition from best to next practices, noted that unlike Japan and Korea, the Indian growth story was propelled by its internal demand.  The outsourcing opportunities that came to India were primarily based on cost consideration stayed on for quality and would survive on innovation.  Quality and Innovation, he said, should be revolutionary and not evolutionary and that at the heart of every innovation was an effective, positive and constructive rebellion.  Companies, he said, citing his own organizational experiences should move from a disciplined mindset to a synthesizing mindset.  He also cautioned between the internationally acknowledged “Indian juggad” and “chalta hai”.  While the former was positive in nature, the latter symbolized a laid back attitute which needed to be avoided.

 

c)      In his address, Mr T C A Ranganathan, Chairman and Managing Director, Export-Import Bank of India acknowledged the rewarding relationship with CII in the CII-EXIM Bank Award for Business Excellence process.  Recollecting his earlier banking experiences, he said that organizations need to benchmark their quality levels based on competition which should perpetually be reengineered. Innovation, he clarified, was not just instrinsic but was what one did with the ecosystem.  In a shrinking market where it is difficult for an organization to grow, it was important to reinvest in thechnology and align processes.  “The primary judge of sensible innovation is the market place”  he said quoting China’s example of cumulating its procurements for cost reduction.

 
Description

CII organized CII National Quality Summit 2012 with the theme "Innovation of Quality-Quality of Innovation on 2-3 November, 2012 at Bangalore.

For almost 100 years of our quality journey, we increasingly pampered our customers by giving them what they wanted. Customers now assume that quality is a given. Further, in our present information age, customers are more aware of competitive suppliers, as well as suppliers with poor performance. Quality performance has peaked globally, and the faces of quality have moved from the line worker to the corporate executive. Activities that improve quality hardly yield significant benefits anymore. So what else can be done to improve business performance and delight customers?

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Knowledge Resources
You will get access to following Knowledge Resources by subscribing to the Digital Library of this event.
 
Mr N Kumar, Chairman, CII Institute of Quality & Past President, CII & Vice Chairman, The Sanmar Group delivering opening remarks at the inaugural session of the 20th Anniversary CII National Quality Summit.
Mr T C A Ranganathan, Chairman and Managing Director, Export-Import Bank of India addressing at the inaugural session of the 20th Anniversary CII National Quality Summit.
Presentation by Mr Jayadev Galla, Past President-Young Indians (YI) & Past Chairman, CII Andhra Pradesh & Managing Director, Amara Raja Batteries Ltd addressing at the inaugural address at the inaugural session of the 20th Anniversary CII National Quality Summit.
Mr Jagadish Shettar, Hon’ble Chief Minister, Government of Karnataka delivering inaugural address at the inaugural session of the 20th Anniversary CII National Quality Summit.
Session Chairman Mr Ramesh Srinivas, Partner, Management Consulting, KPMG Advisory Services Pvt Ltd delivering opening remarks at the Session 1: Special Plenary of the 20th Anniversary CII National Quality Summit.
World Class Manufacturing: Focus on the Customer by Mr Richard Schonberger, President, Schonberger and Associates & Independent Researcher/Author/ Speaker
Session Chairman Mr R Srinivasan, Past Chairman, CII Karnataka delivering opening remarks at the Session 2: Special Plenary of the 20th Anniversary CII National Quality Summit.
Daily Management Its ROLE in our successful TQM journey, its Promotion and how to overcome obstacles while promoting & implementing by Mr Yukihiro Ando, TQM Consultant, Lead Examiner, The Deming Prize, Committee Board Member of the Japanese Society of Quality Control (JSQC) Honorary Advisor, QC Circle Saitama Region
Mr R Srinivasan and Mr Yukihiro Ando at an open house discussion at the special plenary of the 20th Anniversary CII National Quality Summit held on 2 -3 November, 2012 at Bangalore.
Session Chairman Mr S Parthasarathy, President, Rane (Madras) Ltd delivering opening remarks at the Session 3: Organisation and the Creation of Innovation DNA of the 20th Anniversary CII National Quality Summit.
Creating an Idea Rich Environment by Mr Gopichand Katragadda, Managing Director, GE India Technology Centre Pvt Ltd
Innovation @ P&G by Mr Raju Konduru, Associate Director-R&D, Global Shave Care & Head P&G, Bangalore Innovation Centre
Building a DNA of Innovation by Mr Rakesh Rajora, Director-India Transformation & Change Business and Global Head-Productivity, GBS Deutsche Bank Group
Organisation and the Creation of Innovation DNA - An Open House Discussion
Session Chairman Mr S Parthasarathy, President, Rane (Madras) Ltd delivering concluding remarks at the Session 3: Organisation and the Creation of Innovation DNA of the 20th Anniversary CII National Quality Summit.
Performance by Danseuse Vani Ganapathy at the Award Ceremony CII-Exim Bank Award for Business Excellence 2012 of the 20th Anniversary CII National Quality Summit.
Mr N Kumar, Chairman, CII Institute of Quality & Vice Chairman, The Sanmar Group delivering opening remarks at the Award Ceremony CII-Exim Bank Award for Business Excellence 2012 of the 20th Anniversary CII National Quality Summit.
Mr T C A Ranganathan, Chairman and Managing Director, Export-Import Bank of India addressing at the Award Ceremony CII-Exim Bank Award for Business Excellence 2012 of the 20th Anniversary CII National Quality Summit.
Mr Marc Amblard, Chief Executive Officer, EFQM addressing at the Award Ceremony CII-Exim Bank Award for Business Excellence 2012
Awards Distribution at the Award Ceremony CII-Exim Bank Award for Business Excellence 2012 of the 20th Anniversary CII National Quality Summit.
Mr C V Subrahmanyam, Head, Business Excellence and Principal Counsellor, Confederation of Indian Industry delivering concluding remarks at the Award Ceremony CII-Exim Bank Award for Business Excellence 2012 of the 20th Anniversary CII National Quality Summit.
Mr N Kumar, Chairman, CII Institute of Quality & Past President, CII & Vice Chairman, The Sanmar Group delivering opening remarks at the 20th Anniversary CII National Quality Summit.
Session Chairman Mr S Viswanathan, Managing Director, John Fowler (India) Private Limited delivering opening remarks at the Session 4: World Class Performance Management of the 20th Anniversary CII National Quality Summit.
World Class Performance Management by Mr Richard Schonberger, President, Schonberger and Associates & Independent Researcher/Author/ Speaker
Session Chairman Mr S Viswanathan, Managing Director, John Fowler (India) Private Limited delivering concluding remarks at the Session 4: World Class Performance Management of the 20th Anniversary CII National Quality Summit.
Session Chairman Mr M Lakshminarayan, Director, Harman International India Pvt Ltd delivering opening remarks at the Session 5: Safety and Operational Excellence of the 20th Anniversary CII National Quality Summit.
Mr V Narasimhan, Executive Director, Brakes India Ltd addressing at the Session 5: Safety and Operational Excellence of the 20th Anniversary CII National Quality Summit.
Mr Neeraj Chandra, Vice President & Chief Operating Officer, Britannia Industries Ltd addressing at the Session 5: Safety and Operational Excellence of the 20th Anniversary CII National Quality Summit.
Safety & Operational Excellence by Mr C N Prasad, Group President and CEO, Sundaram Clayton Ltd
Sustainability and Business Excellence by Mr Aniruddha Agnihotri, Head-Health, Safety & Environment, Tata Consultancy Services Ltd
Manufacturing 2020 by Mr Shailendra Singh, GM-Materials Management, Maruti Suzuki India Ltd
Session Chairman Mr M Lakshminarayan, Director, Harman International India Pvt Ltd delivering concluding remarks at the Session 5: Safety and Operational Excellence of the 20th Anniversary CII National Quality Summit.
Quality & New Reality: Global Challenges & Excellence by Session Chairman Mr Marc Amblard, Chief Executive Officer, EFQM
Purchasing Value contribution Quality, Risks, Clients satisfaction by Mr Bernard Gracia, Dean & Director, The European Institute of Purchasing Management
End-to-end Value Chain Quality Experience for Our Customers by Mr Sumant Jha, Director-Supply Chain Operations, Cisco Globalisation Centre, Bangalore
Mr Nandagopal Prasad, Vice President, Global Head of SAP Quality, Governance and Production-Partner, Qualification and Certification, SAP Labs India Ltd addressing at the Session 6: Quality and New Reality-Global Challenges and Excellence of the 20th Anniversary CII National Quality Summit.
Quality and New Reality-Global Challenges and Excellence - An Open House Discussion
Future of Quality, Standards and Risk Management by Session Chairman Mr S Mahalingam, Executive Director & Chief Financial Officer, Tata Consultancy Services Ltd
Standards as knowledge for business and industry by Mr Scott Steedman, Director of Standards, BSI Group
Future of Quality, Standards and Risk Management by Mr Paul Phyall, LRQA Senior Vice President-Asia & South East Asia Area General Manager, Lloyd’s Register Quality Business, Assurance Limited
Future oriented approach towards Quality Management by Mr Manoj Belgaonkar, GM-Quality Management, Siemens Ltd
Future of Quality, Standards and Risk Management - An Open House Discussion
Session Chairman Mr S Mahalingam, Executive Director & Chief Financial Officer, Tata Consultancy Services Ltd delivering concluding remarks at the Session 7: Future of Quality, Standards and Risk Management of the 20th Anniversary CII National Quality Summit.
Session Chairman Mr Vishal Bali, Group CEO, Fortis Healthcare Ltd delivering opening remarks & special address at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Mr Umesh Malhotra, Founder-CEO, Hippocampus Learning Centres addressing at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Mr Rajeev Ravindranathan, Co-founder and Creative Director, People Agency & Featured in “3 Idiots” and “English Vinglish” addressing at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Ms Pooja Gandhi, Actor addressing at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Ms Aruna Krishnamurthy, India Foundation for the Arts addressing at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Mr Prasad Bidapa, Indian Fashion and Image Consultant addressing at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Mr Vinay Deshpande, Past Chairman, CII Karnataka & Chairman and CEO, Encore Software Ltd addressing at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Mr Harish Bijoor, CEO, Harish Bijoor Consults addressing at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Made in India, Marketed Worldwide - An Open House Discussion
Session Chairman Mr Vishal Bali, Group CEO, Fortis Healthcare Ltd delivering concluding remarks at the Session 8: Made in India, Marketed Worldwide of the 20th Anniversary CII National Quality Summit.
Session Chairman Mr K N Shenoy, Past President, CII & Immediate Past Chairman, CII Institute of Quality and Chairman, Sobis Software Pvt Ltd delivering opening remarks at the Valedictory Session: Quality of Life of the 20th Anniversary CII National Quality Summit.
Mr Venerable Bhikkhu Dhammapala, Maha Bodhi Society, Bangalore delivering Happiness Index: The Buddhism Way at the Valedictory Session: Quality of Life of the 20th Anniversary CII National Quality Summit.
Session Chairman Mr K N Shenoy, Past President, CII & Immediate Past Chairman, CII Institute of Quality and Chairman, Sobis Software Pvt Ltd delivering concluding remarks at the Valedictory Session: Quality of Life of the 20th Anniversary CII National Quality Summit.
National Anthem at the end of the 20th Anniversary CII National Quality Summit held on 2 -3 November, 2012 at Bangalore.
 
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