CII MINISTRY OF MICRO , SMALL AND MEDIUM ENTERPRISES MSME

Survey of MSMEs to participate in Cloud Computing (ICT) Initiative - Project Baadal

Project Baadal for MSME sector

Survey of MSMEs to participate in Cloud Computing (ICT) Initiative - Project Baadal


Dear Friend,

Thank you for your valuable time by agreeing to participate in this survey. This is an intiative of Ministry of Micro, Small and Medium Enterprises, Government of India, to provide Cloud- Based Services(Software, IT Platforms and IT Infrastructure) to the MSMEs of the country for reducing costs increasing their effeciency and giving them globally competitive edge.

Please fill up the Form by clicking at appropriate boxes. We value your feed-back which help the Ministry of Micro, Small and Medium Enterprises to serve you better


*1. Do you use computers in your enterprise
Yes No
 
*2. No of computers used for
Administration Designing
Production Marketing
Total Computers
 
*3. What best describe your business?
 
*4. Do you use 'Internet' in your office computer
Yes No
 
*5. Type of connection
Yes Broadband/ high Speed Yes, Dial up Mobile Internet
 
*6. What are the key activities done using internet (select many)
 
7. Do you use internet on your mobile phone
Yes, For viewing mails For Browsing the net for info No, I dont
 
*8. Do you use a mobile phone
Yes Smartphone with Internet access Smartphone without internet access
Regular mobile phone for calling No, I dont
 
*9. What is the size of your company in terms of employees
1-10 41-60 101-150 301-400
11-20 61-80 151-200 401-500
21-40 81-100 201-300 >501
 
*10. Do you Export
Yes No
 
*11. How do you sell your goods
Directly Through retailers/resellers/distributors Both directly and through resellers
 
12. Does your business take you to multiple locations in India
Yes No
 
13. Is mobile connectivity available at all the locations?
Yes Only some In none of the places
 
*14. Is broadband internet available at all the locations?
Yes Only some In none of the places
 
*15. What is the annual revenue of your business ?
>10 Lakhs >80 Lakhs >700 Lakhs >200 crores
>15 Lakhs >90 Lakhs >15 crores >250 crores
>20 Lakhs >100 Lakhs >20 crores >300 crores
>25 Lakhs >150 Lakhs >30 crores >400 crores
>30 Lakhs >175 Lakhs >50 crores >500 crores
>40 Lakhs >200 Lakhs >75 crores  
>50 Lakhs >400 Lakhs >100 crores  
>70 Lakhs >500 Lakhs >150 crores  
 
*16. Please choose the State your MSME business is based in
  (Please choose from the list )
  
 
*17. How much do you annually spend on IT (including hardware, software and maintenance staff)?
< 1 lakh 5-10 lakhs 50 lakhs -1 crore
1-5 lakhs 10-50 lakhs 1 crore � 10 crores
 
*18. What best describes the nature of the key business software you use?
Mostly on Ms Office (Word, Excel, etc.) Licensed software package
In house developed software Specialized softwares such as designing softwares
Software specially developed by a vendor None


*19. Have you heard about cloud computing?
Yes No

20. If yes, how do you best describe it?
a. IT on rent c. IT on internet e. All of above
b. IT outsourced d. Shared IT f. None of above
 
*21. Which of the following activities you feel should be done in software/ available as a service?
(Rate from 1 to 5, 5 being most important)
1
2
3
4
5
a. Accounting
b. Production management & inventory
c. Quotation and Sales Orders
d. Client relationships
e. Procurement
f. Payroll
g. Customer service
h. Project management
i. Can't Say
Other (please specify)
 
*22. If the business software you use is hosted on internet by an IT service provider (like Gmail), what would remain your
main concern in using it?
(Rate from 1 to 5, 5 being most concerning)
1
2
3
4
5
a. Privacy of data
b. Lack of flexibility to tune to your work
c. Quality of internet network
d. Loss of control over services/ data
e. Reliability of the service provider
f. Long term operating cost
g. Lock in with a vendor
h. Can't Say
Other (please specify)
 
*23. Which of the following activities you would be keen to outsource to a cloud service provider?
(Rate in scale of 1-5, 5 being most keen)
1
2
3
4
5
a) Financial accounting
b) Production and inventory
c) Project Management
d) Sales and Order processing
e) Customer relationships
f) Procurement
g) Document management/ Knowledge management
h) Business intranet
i) Online Collaboration
j) Emails
k) Virtual desktops with light-weight computers
l) Web presence/ Web sites
m) Human Resource Management
n) Can't Say
Other (please specify)
 
24. Consider this List of business processes. Tick the box to reply � Yes � to all that apply
Currently outsource this process to a service provider
I use a software for this process today
I would consider managing this process online or in the cloud (on PC or phone)
Pay roll
Human Resources
Procurements
CRM/Sales Management
Accounting and Finance
Inventory Management
Production Control
High end computer application for your work ( please specify )
Production Management
Project Management
Application developments on the cloud
Anonymised data analysis
Others
Marketing & communicating with your customers
CRM
Any Other (please specify)
 
*25. What are your main concerns in your approach to shared Computing ?
( Please rate on a scale of 1 to 5, 1 � Lowest and 5 � Highest). Please tick relevant box.
1
2
3
4
5
a) Privacy
b) Availability of services and / or data
c) Integrity of services and / or data
d) Confidentiality of corporate data
e) Loss of control of services and / or data
f) Lack of liability of providers in case of security incidents
g) Unclear scheme in the pay per use approach
h) Uncontrolled variable cost
i) Cost and difficulty of migration to the cloud ( legacy software etc.,)
j) Intra � clouds ( vendor lock � in ) migration
k) Can't Say
Other (please specify)
 
*26. What are the other supporting business processes likely to be outsourced to a Service Provider ?










Any Other (please specify)
 
*27. Sixteen response choices: Please explain
Most Important
Very Important
Important
Not Important
(1) Get new customers
(2) Retain existing customers
(3) Manage collections
(4) Manage and use customer information
(5) Track expenses
(6) Record sales
(7) Find reliable labor
(8) Calculate, prepare and file taxes
(9) Prepare books and accounts
(10) Run marketing campaign
(11) Issue invoices
(12) Procure supplies & services
(13) Track employee time
(14) Manage inventory
(15) Create and maintain website
(16) Manage payroll
 
*28. This information is compiled by :
Company:
Designation:
Address 2:
City/Town:
State/Province:
ZIP/Postal Code:
Email Address: