The insurance industry is going through a disruption age changing both Indian & global landscape. Digital disruption allows business models to move simultaneously on three dimensions to offer completely new business models – new product, lower price and better customer satisfaction – or alternatively cheaper, better and highly intimate customer experience.
This report, prepared jointly by CII and PWC, highlights the following:-
. The heart of the matter
. Challenges and opportunities
. Conclusion: Strategise, innovate, execute
It was released at the The CII Insurance Conference 2017, held on 25 October 2017 New Delhi.